Remote Customer Service Officer

Job Description:

Eneco Group is seeking a dedicated and passionate Remote Customer Service Officer to join our team in Eindhoven, NL. As a part-time Associate Level position, you will be responsible for providing exceptional customer service to our clients from a remote location.

Responsibilities: 1. Respond to customer inquiries and resolve issues promptly and professionally. 2. Assist customers with account maintenance, billing inquiries, and service requests. 3. Process customer orders and provide accurate information on products and services. 4. Monitor customer feedback and escalate any issues to the appropriate department. 5. Collaborate with other team members to ensure a seamless customer experience. 6. Maintain accurate records of customer interactions and transactions.

Requirements: 1. Minimum of 3 years of experience in customer service or a related field. 2. Excellent communication skills and a strong customer service orientation. 3. Ability to work independently and as part of a team in a remote setting. 4. Strong decision-making and negotiation skills. 5. Hardworking and passionate about providing exceptional customer service.

Benefits: 1. Retirement plan options for part-time employees. 2. Visa sponsorship for eligible candidates. 3. Free accommodation for remote working.

Working Environment: Join our team at Eneco Group, where we lead the industry through cutting-edge ideas and solutions. Be part of a dynamic and innovative environment that encourages growth and development.

Deadline to Apply: Please submit your application by June 12, 2024.

Equal Opportunity Statement: Eneco Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.