Online Client Support Representative

Job Description:

Solar Monkey is seeking a passionate and dedicated Online Client Support Representative to join our team in Amsterdam. As an Associate Level position, the ideal candidate will have at least 2 years of experience in a similar role.

Responsibilities: 1. Provide online support to clients via email, chat, and phone communication channels. 2. Assist clients with technical issues, product inquiries, and account management. 3. Resolve customer concerns in a timely and professional manner to ensure high levels of customer satisfaction. 4. Collaborate with internal teams to address client needs and provide solutions. 5. Maintain accurate records of client interactions and transactions.

Requirements: 1. Strong communication skills and a cooperative attitude. 2. Ability to work in a fast-paced environment and adapt to change quickly. 3. Prior experience in customer service or client support roles. 4. Proficiency in using online communication tools and software. 5. Excellent problem-solving skills and attention to detail.

Personality traits: Passionate, dedicated Soft skills: Cooperation, communication

Benefits: - Joining Bonus - Company transportation - Disability insurance

Working environment: At Solar Monkey, we offer a flexible work environment that values innovation and efficiency. We encourage our team members to embrace change and strive for excellence in all aspects of their work.

Equal Opportunity Statement: Solar Monkey is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and welcome all qualified candidates to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.