Online Customer Support Assistant

Job Description: ASML Holding is seeking an enthusiastic and dedicated Online Customer Support Assistant to join our team in Den Haag, NL. As an entry-level position, no prior experience is required, making it a perfect opportunity for those looking to kick start their career in customer support.

Responsibilities: - Provide timely and accurate responses to customer inquiries through online channels such as email, chat, and social media. - Assist customers in troubleshooting technical issues with our products or services. - Collaborate with other teams within the company to resolve customer issues efficiently. - Maintain a high level of professionalism and customer service at all times. - Keep detailed records of customer interactions and transactions. - Continuously strive to improve the customer experience and suggest ways to enhance our online support processes.

Requirements: - Resilient and energetic personality traits to handle a high volume of customer inquiries and solve problems effectively. - Strong presentation skills to communicate clearly with customers and colleagues. - Attention to detail to ensure accurate and thorough responses to customer inquiries. - Ability to work independently and prioritize tasks effectively in a dynamic environment.

Benefits: - Company transportation provided for commuting to and from work. - Paid Time Off (PTO) for rest and relaxation. - Relocation allowance for candidates moving to Den Haag for the position.

Working Environment: At ASML Holding, we believe in empowering our employees to take ownership of their roles and excel in their work. We encourage autonomy and independence, trusting our team members to make informed decisions and contribute to the success of the company.

Deadline to Apply: Please submit your application by July 14, 2024.

Equal Opportunity Statement: ASML Holding is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel respected and valued.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.