Web Chat Officer

Job Description: DUS Architects is seeking a motivated and detail-oriented Web Chat Officer to join our team in Den Haag, NL. As a part-time Associate Level position, the Web Chat Officer will be responsible for providing timely and accurate responses to customer inquiries via web chat. The ideal candidate will have at least 4 years of experience in a similar role and possess a resilient and independent attitude.

Responsibilities: - Respond to customer inquiries via web chat in a timely and professional manner - Provide accurate information about products and services - Assist customers with troubleshooting issues and problem-solving - Collaborate with other departments to address customer concerns - Analyze customer feedback to improve the web chat experience - Maintain a high level of customer satisfaction

Requirements: - 4+ years of experience in a customer service or web chat role - Strong communication skills and ability to multitask - Resilient and independent personality traits - Ability to work effectively in a fast-paced environment - Strong analytical and problem-solving skills - Cooperation skills to work well with colleagues worldwide - Equal Opportunity Employer statement: DUS Architects is an equal opportunity employer and encourages applications from all qualified individuals regardless of race, gender, sexual orientation, age, disability, religion, or any other characteristic protected by law.

Benefits: - Vision insurance - Paid overtime - Paid sick leave

Working Environment: At DUS Architects, we value collaboration and teamwork. As a Web Chat Officer, you will have the opportunity to collaborate with colleagues worldwide, fostering a global village mentality. Join us in creating innovative solutions and pushing the boundaries of architecture and design.

Deadline to apply: 2024-07-14

Join our team at DUS Architects and make a positive impact on the world of architecture through web chat support. Apply now to be a part of our dynamic team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.