€3,800 - 5,000 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
Bugaboo International is currently seeking a skilled and experienced Web Chat Manager to join our team. This is a part-time, remote position based in Rotterdam, NL with a mid-to-senior level of seniority and a requirement of 6 years of experience in a similar role.
Responsibilities: - Manage and oversee the daily operations of the web chat team, ensuring timely responses to customer inquiries and issue resolution - Develop and implement strategies to optimize web chat performance and customer satisfaction - Lead, mentor, and support the web chat team, providing guidance and training as needed - Collaborate with other departments to ensure a consistent and seamless customer experience across all channels - Analyze chat data and metrics to identify trends and opportunities for improvement - Stay up-to-date with industry trends and best practices in web chat management
Requirements: - Reliable and confident personality traits - Strong leadership and project management skills - Excellent communication and interpersonal abilities - Proficiency in web chat software and customer service platforms - Ability to work independently and efficiently in a remote setting - Bachelor's degree in a related field preferred
Benefits: - Gym membership - Medical coverage - Vision insurance
Working Environment: At Bugaboo International, we believe in aligning work with a greater purpose and contributing to a meaningful mission. Our team members are dedicated to delivering exceptional customer service and making a positive impact in the world.
Deadline to apply: 2024-07-14
Equal Opportunity Statement: Bugaboo International is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. All qualified applicants will receive consideration for employment.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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