Monitoring & Evaluation (M&E) Assistant

Role Purpose:

The MEAL
(Monitoring, Evaluation, Accountability, and Learning) Assistant supports the
implementation of MEAL activities within the organization. He/She assists in
developing and maintaining data collection systems, ensures data quality,
facilitates beneficiary feedback mechanisms, and helps generate reports to
inform program improvements. The role requires strong organizational skills,
attention to detail, and the ability to collaborate effectively with program
teams and stakeholders. Under the supervision of the MEAL Officer, the MEAL
Assistant is responsible for supporting data collection, entry, and analysis to
ensure accurate and timely reporting on program performance. He/She works
closely with the MEAL team and program staff to establish feedback mechanisms
and incorporate lessons learned into program design and implementation.

Key
Responsibilities:

Monitoring
& Evaluation:

• Assist
  in the development and updating of data collection tools and templates.
  
• Support
  field data collection activities, ensuring accuracy and timeliness.
  
• Support
  routine quantitative and qualitative data collection from project sites,
  partners, and beneficiaries using approved MEAL tools (surveys,
  checklists, focus group guides, etc
  
• Enter,
  compile, and analyze monitoring data using appropriate software.
  
• Assist
  in the design, adaptation, piloting and contextualization of data
  collection tools and digital forms (e.g., KoBo, ODK, CommCare) as guided
  by the MEAL Officer.
  
• Conduct
  regular field monitoring visits to assess implementation progress against
  workplans, indicators, and quality benchmarks in MEAL plans.
  
• Participate
  in baseline, midline, endline surveys and needs assessments, including
  sampling, data collection and basic data cleaning.
  
• Support
  the tracking of output and outcome indicators through routine monitoring,
  logframe tracking and indicator performance tracking tables.
  
• Conduct
  regular field monitoring visits to assess progress, challenges, and data
  reliability.
  
•  Supervise
  and manage enumerators during fieldwork, providing on -site support and
  resolving issues as needed.
  
• Support baseline, mid -term,
  and end -line evaluations by assisting with data collection, entry, and
  analysis.
  

Accountability
& Feedback:

• Support
  the implementation and regular functioning of community feedback and
  complaints mechanisms (CFM), including helpdesks, hotlines, suggestion
  boxes, and community meetings.
  
• Receive,
  record and categorize feedback and complaints in a confidential, safe and
  respectful manner, ensuring sensitive cases are referred according to
  established SOPs.
  
• Ensure
  that feedback and complaints are documented, responded to, and addressed
  appropriately.
  
• Promote
  community engagement and ensure community voice is integrated into program
  activities.
  
• Follow
  up to ensure that the feedback loop is closed and that communities are
  informed about how their feedback influenced program decisions.
  

Data Management & Quality Assurance:

• Maintain
  organized and secure data storage systems.
  
• Ensure
  data quality standards are adhered to SOPs, including validation and
  verification of data.
  
• Support
  periodic data audits and quality checks.
  
• Support
  in planning and conducting data collection for monitoring and evaluation
  purposes, including surveys, focus groups, and interviews.
  
• Ensure
  accurate data entry and data quality checks for program data.
  
• Assist
  in developing and maintaining databases and tools for data management and
  reporting.
  
• Support
  development of monitoring tools and data collection instruments.
  
• Train program staff and
  implementing partners on data collection methodology and tools, ensuring
  good practices in data collection are understood and adhered to.
  

Learning
& Reporting:

• Assist in compiling lessons
  learned, good practices and success stories from project implementation,
  with a focus on how evidence has improved program quality.
  
• Support knowledge -sharing
  initiatives within the organization, such as training sessions or
  workshops.
  
• Contribute MEAL -related
  inputs to communication products, case studies and donor visibility
  materials, as required.
  

Capacity Building & Coordination:

• Support
  training and on -the -job coaching of project and partner staff on MEAL
  tools, data collection protocols, indicator definitions and accountability
  standards.
  
• Support
  training sessions for staff and partners on data collection and
  management.
  
• Provide
  regular support to field teams to improve the completeness, accuracy and
  timeliness of routine monitoring data.
  
• Coordinate
  with program teams to ensure MEAL activities align with project
  objectives.
  
• Promote
  a culture of data use and learning within project teams by
  regularly sharing monitoring findings and feedback trends.
  
• Liaise
  with partners and stakeholders as required.
  

Compliance,
Safeguarding and Other Duties

• Ensure that MEAL activities
  adhere to organizational policies, donor requirements and relevant
  humanitarian standards (e.g., Core Humanitarian Standard, Sphere).
  
• Integrate protection,
  gender, age, inclusion and safeguarding considerations into all MEAL
  activities and interactions with communities.
  
• Uphold the organization’s
  code of conduct, values and confidentiality requirements at all times,
  especially when handling personal or sensitive data.
  
• Perform any other tasks
  assigned by the MEAL Officer or line manager that are consistent with the
  role and organizational needs.
  

Additional
job responsibilities

The
duties and responsibilities as set out above are not exhaustive and the role
holder may be required to carry out additional duties within reasonableness of
their level of skills and experience.

Requirements

• Bachelor’s
  degree in Statistics, Social Sciences Economics or related fields.
  
• At
  least 1–2 years relevant experience in monitoring, evaluation, or data
  management preferably with an NGO or humanitarian organization.
  
• Demonstrated
  experience in field data collection, community engagement, or operating
  feedback and complaints mechanisms.
  

• Good
  computer skills in (Excel, Kobo Toolbox, Power BI, SPSS, or other data
  analysis software). experience with data tools such as KoboToolbox, ODK,
  or similar is an asset.
  

• Familiarity
  with MEAL concepts (logframes, indicators, baselines, targets,
  accountability principles, learning) and humanitarian standards.
  
• Fluency
  in English (knowledge of local languages is an asset)