Operations Support Officer

Key Responsibilities

• Provide operational support across departments to ensure efficient workflow.

• Monitor and report on daily operational activities, identifying areas for improvement.

• Coordinate with sales, customer service, and technical teams to resolve operational issues.

• Maintain accurate records of transactions, stock levels, and operational documentation.

• Support vendor and partner communications to ensure timely delivery of products and services.

• Prepare reports and presentations for management on operational performance.

• Ensure compliance with company policies, industry regulations, and quality standards.

• Contribute to process improvement initiatives to enhance efficiency and customer satisfaction.

 Qualifications & Skills

• Bachelor’s degree in Business Administration, Operations Management, or related field.

• 2–4 years of experience in operations, preferably within telecom or technology industries.

• Strong organizational and multitasking skills.

• Excellent communication and interpersonal abilities.

• Proficiency in MS Office Suite (Excel, Word, PowerPoint).

• Problem-solving mindset with attention to detail.

 Personal Attributes

• Team player with a collaborative approach.

• Ability to work under pressure and meet deadlines.

• Analytical thinker with a proactive attitude.

• Customer-focused and adaptable to changing priorities.