Community Associate

COMPANY BACKGROUND

AfricaWorks' purpose is to unlock Africa's potential through work.

AfricaWorks' mission is to strengthen Africa's business infrastructure by creating a growth ecosystem on the Continent. The Company started its journey in 2019 by launching coworking spaces under the AfricaWorks Spaces brand. It now operates 15 AfricaWorks across 8 cities on the Continent with enterprises members like L'Oreal, Universal Music, Glovo, Paystack, MFS Africa etc.

AfricaWorks’ ambition is to reach100 AfricaWorks within the next 5 years.

As part of its growth plan, AfricaWorks is looking to hire a Community Associate reporting directly to the Community Manager &/or local Managing Director.

ROLE DESCRIPTION/RESPONSIBILITIES:
Your role as Community Associate in AfricaWorks is to be the first point of contact, to manage our front desk on a daily basis and to perform a variety of operational & administrative tasks:

REQUIREMENTS:

● Bold

● Agile

● Passionate about Africa and our mission (“To Unlock Africa’s potential through work”)

● Proven experience as a Receptionist, Front Office Representative with hospitality background or similar role.

● Customer service oriented

● Proficiency in Microsoft Office Suite

● Hands-on experience with office equipment (e.g., fax machines and printers)

● Professional attitude and appearance

● Solid written and verbal communication skills

● Ability to be resourceful and proactive when issues and complaints arise

● Excellent organizational skills

● Multitasking and time-management skills, with the ability to prioritize task