Front Desk Officer/Receptionist at Learners Crib Consult

Learners Crib Consult – Our client is a professional and ethical new nursery school in Wuye, Abuja. They believe in supporting children’s intellectual, interpersonal, and holistic development through a variety of learning activities in our creche, playgroup, pre-nursery, and nursery programmes. They also provide a weekend and holiday club for children aged 4 to 12. Their goal is to provide a safe, supportive, and enjoyable atmosphere in which children can pursue their interests while developing crucial and practical life skills. They are all about sharing knowledge and making a difference in people’s lives.

Title: Front Desk Officer/Receptionist

Location:  Wuye, Abuja (FCT)

Employment Type: Full-time

Job Description

• Our client is seeking a dedicated, highly professional and sociable Female Front Desk Officer to join our team. As the first point of contact for our organization, you must be presentable.
• You will be responsible for providing exceptional (prompt and courteous) customer service to everyone that comes into the organization.
• Working hours: You will be working 4 days a week and every Saturdays. The 4 days are flexible and will be discussed at the interview stage.

The ideal candidate will:

• Welcome and interact with visitors, clients, students and colleagues in person, over the telephone, via emails, text messages, social media chats and other communication platforms.
• Sort out documents, keep database of students and staff records and ensure it is accurately recorded and updated timely.
• Carry out other administrative tasks such as typing, scanning and taking minute of meetings.
• You must be willing and cheerful in positively impacting lives daily.

Requirements
Experience:

• A minimum of Bachelor’s Degree in Business Administration or other relevant fields.
• A minimum of 2 years practical work experience in an administrative and/or front-desk role. (Excluding NYSC year).
• A minimum of one year experience in telephone-answering based role and face-to-face customer based interaction.
• A certification in customer service is an added advantage.
• Previous experience in a school is an added advantage.
• You must be 28 years and above to apply for the role.

The ideal candidate must posses the following skills:

• Excellent communication skills (oral, written and listening skills).
• Excellent telephone etiquette (telemarketing skills). You must have an upbeat happy and professional voice over the phone.
• Customer Care (Our customers satisfaction is of upmost priority. You must be able to provide excellent service to them at all times).
• Multi-tasking skills (You will be carrying out the role of a receptionist and an administrator).
• You must be child-friendly, because you will be working in a school environment.
• Technical skill (Use of Microsoft Word, Excel, PowerPoint to an intermediary level). You should be able to use at least one software or app other than social media apps.
• Time management (Our clients time is very precious to us. Do you have an excellent time management skills?) Punctuality to work is key in time management.
• Interpersonal skills (Are you good with people and a fantastic team player? Because we are all about treating people the way we want to be treated. Do you have empathy? Come join our team. We are big on empathy.
• The ability to work independently with minimal supervision or as part of a team.
• Positive attitude and a big smile.
• Team player (It’s true team work makes the dream work. We are big on good team play. If you think you have the skill to join a hardworking, vibrant, happy and successful team, apply today.
• Organizational skills (You must be tidy. Your organizational skills must reflect your ability to sort, arrange and organize your work flow, prioritize tasks, sort out and organize documents and maintain a clean, organized and professional work environment that reflects the quality of the organization).
• Conflict resolution skill/problem-solving (You must be able to resolve conflicts in the work place by communicating with the parties professionally and/or involve appropriate authorities. Do you have the skills to solve customers queries and make them happy? Our customers mean a lot to us, so we need to know you have the skills.
• Attention to detail (Are you high quality orientated? Are you thorough, observant and skillful? You must be able to carry out tasks dutifully, following the details and specifications given)
• Adaptability (Are you flexible, open-minded and possess the ability to adapt to new workplace culture? Are you quick to adapt to new changes at work?
• Professionalism (You must portray a high level of courtesy in your appearance, mannerism and every other areas, within and outside the organization)
• Continuous professional development attribute. (You must have the attitude of continuous learning. You will learn everyday on the job).

Deadline: 18th May, 2024.

How to Apply: Interested and qualified candidates should Click Here to apply online

The post Front Desk Officer/Receptionist at Learners Crib Consult first appeared on Jobnow Nigeria .

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