Hotel Assistant Supervisor

We are recruiting to fill the position below: Job Title: Hotel Assistant Supervisor Location: Abuja (FCT)
Employment Type: Full-time

Responsibilities

• Assist the Hotel Supervisor in overseeing daily operations, ensuring the smooth and efficient running of the hotel.
• Supervise and coordinate the work of hotel staff across various departments, providing guidance and support as needed.
• Monitor and evaluate staff performance, providing feedback and implementing necessary training programs.
• Assist in maintaining high-quality guest service standards, ensuring guest satisfaction and handling any guest complaints or concerns in a professional manner.
• Collaborate with other departments to coordinate and execute events, meetings, and conferences held in the hotel.
• Assist in managing room reservations, ensuring accuracy and efficiency in the booking process.
• Maintain knowledge of hotel policies, procedures, and special promotions to provide accurate information to guests and staff.
• Assist in managing inventory and supplies, ensuring adequate stock levels and minimizing wastage.
• Assist in maintaining a safe and secure environment for guests and staff, following established safety and security procedures.
• Handle administrative tasks, such as scheduling, payroll, and reporting, as required.

Requirements

• Minimum of 5 years of experience as a Hotel Assistant Supervisor or a similar supervisory role in the hotel and hospitality industry.
• Relevant educational qualifications in the hotel and hospitality industry are preferred.
• Excellent leadership and communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to lead and motivate a team, fostering a positive work environment.
• Strong organizational and time management skills.
• Proficiency in hotel management software, POS, PMS, KeyCard, Booking Engine and Microsoft Office Suite.
• Flexibility to work on rotating shifts, including weekends and public holidays.
• Professional appearance and demeanor, with a friendly and approachable personality.

Application Closing Date
24th May, 2024.

How to Apply
Interested and qualified candidates should submit their CV to:  using the Job Title and Job Location as the subject of the email.

Note:  Only those selected for an interview will be contacted.

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