Marriott International Latest Vacancies - Urgent Role

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Job Description - Marriott International Latest Vacancies - Urgent Role

We are hiring a focused Marriott International Latest Vacancies to join our growing team at in Ikeja, Lagos.
Growing your career as a Full Time Marriott International Latest Vacancies is an incredible opportunity to develop useful skills.
If you are strong in presentation, critical thinking and have the right mindset for the job, then apply for the position of Marriott International Latest Vacancies at today!

Marriott International is a leading global Lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

1). Loss Prevention Manager

Job Number: 23004674

Location:  Ikot Ekpene, Akwa Ibom

Schedule: Full-Time

Job Category: Loss Prevention & Security
Position Type: Management

Job Summary

  • Manages the daily functions of the department to ensure protection of property assets, employees, guests and property.
  • Maintains logs, certifications and documents required by law and Standard Operating Procedures.
  • Trains staff in established emergency procedures and implements accident and fire prevention procedures
  • Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.

Core Work Activities
Managing Security/Loss Prevention Operations:

  • Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.
  • Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
  • Develops detailed “shut down” procedures for the property to ensure that all areas are secured at the appropriate times.
  • Comply with applicable laws and safety regulations.
  • Follow proper key control guidelines in loss prevention and in the property.
  • Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.
  • Incorporate into patrols, which encompass all areas of the property’s interior and exterior, an inspection tour of recording system.
  • Follow Duty of Care process for the protection of guests and employees.
  • Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.
  • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Implements action plans to monitor and control risk.
  • Monitors all unusual activities in and around the property that would impair the well being of guests and employees.
  • Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.
  • Oversees and guides the efforts of the Accident Prevention Committee.
  • Oversees first aid program for guests and employees.
  • Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker’s Compensation cases.
  • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
  • Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Ensuring Exceptional Customer Service:

  • Meet quality standards and customer expectations on a daily basis.
  • Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.
  • Provides services that are above and beyond for customer satisfaction and retention.

Additional Responsibilities:

  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Develops liaison with local law enforcement and emergency services.
  • Informs and/or updates the executives and peers on relevant information in a timely manner.
  • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Candidate Profile
Education and Experience

  • High School Diploma or GED; 4 years experience in the security / loss prevention or related professional area.

OR

  • 2-year Degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.

Application Closing Date
Not Specified.

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2). Chef de Partie

Job Number: 23004672
Location: Ikot Ekpene, Akwa Ibom
Schedule: Full-Time
Job Category: Food and Beverage & Culinary
Brand: Four Points
Position Type: Management

Job Summary

  • Assists the Sous Chef in ensuring the quality, consistency and production of areas of responsibility in kitchen.
  • Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions.
  • Works with team to improve guest and employee satisfaction while maintaining the operating budget.
  • Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.

Core Work Activities
Ensuring Culinary Standards and Responsibilities are Met:

  • Supervises the preparation and production of all hot or cold food items for buffet and a la carte menu to ensure that they are in compliance with the prescribed recipes and specifications.
  • Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
  • Maintains food preparation handling and correct storage standards.
  • Recognizes superior quality products, presentations and flavor.
  • Plans and manages food quantities and plating requirements for the food operation (e.g., restaurant, banquet, pastry shop).
  • Communications production needs to key personnel.
  • Produces production prep list.
  • Assists in developing daily and seasonal menu items.
  • Ensures compliance with all applicable laws and regulations (e.g., HACCP, OSHA, ASI and Health Department).
  • Assists in estimating daily restaurant production needs.
  • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
  • Checks the quality of raw and cooked food products to ensure that standards are met.
  • Determines how food should be presented and creates decorative food displays.

Leading Kitchen Team:

  • Supervises and coordinates activities of cooks and workers engaged in food preparation.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Leads shift teams while personally preparing food items and executing requests based on required specifications.
  • Supervises and manages restaurant kitchen employees. Understanding employee positions well enough to perform duties in employees’ absence.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Serving as a role model to demonstrate appropriate behaviors.
  • Ensuring and maintaining the productivity level of employees.
  • Ensures employees are cross-trained to support successful daily operations.
  • Ensures employees understand expectations and parameters.
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
  • Assumes duties of the Sous Chef in his/her absence.
  • Assists Chef in daily line up and conducts in his/her absence.

Establishing and Maintaining Kitchen Goals:

  • Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.
  • Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.
  • Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
  • Effectively investigates, reports and follows-up on employee accidents.
  • Knows and implements company safety standards.

Ensuring Exceptional Customer Service:

  • Provides services that are above and beyond for customer satisfaction and retention.
  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Sets a positive example for guest relations.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Empowers employees to provide excellent customer service.
  • Handles guest problems and complaints.
  • Interacts with guests to obtain feedback on product quality and service levels.

Managing and Conducting Human Resource Activities:

  • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.
  • Manages employee progressive discipline procedures.
  • Participates in the employee performance appraisal process, providing feedback as needed.
  • Uses all available on the job training tools for employees.
  • Assists as needed in the interviewing and hiring of employee team members with appropriate skills.

Additional Responsibilities:

  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Attends and participates in all pertinent meetings.

Candidate Profile
Education and Experience:

  • High School Diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.

OR

  • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.

Application Closing Date
Not Specified.

===

===

3). Sous Chef

Job Number: 23004669
Location:  Four Points by Sheraton Ikot Ekpene, Raffia City Plaza, Akwa Ibom
Schedule: Full-Time
Job Category: Food and Beverage & Culinary
Position Type: Management

Job Summary

  • Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions.
  • Works to continually improve guest and employee satisfaction while maintaining the operating budget.
  • Supervises all kitchen areas to ensure a consistent, high quality product is produced.
  • Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.

Core Work Activities
Ensuring Culinary Standards and Responsibilities are Met:

  • Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
  • Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.
  • Assists Executive Chef with all kitchen operations and preparation.
  • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
  • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Assists in determining how food should be presented and creates decorative food displays.
  • Maintains purchasing, receiving and food storage standards.
  • Ensures compliance with food handling and sanitation standards.
  • Performs all duties of kitchen managers and employees as necessary.
  • Recognizes superior quality products, presentations and flavor.
  • Ensures compliance with all applicable laws and regulations.
  • Follows proper handling and right temperature of all food products.
  • Operates and maintains all department equipment and reports malfunctions.
  • Checks the quality of raw and cooked food products to ensure that standards are met.

Leading Kitchen Operations:

  • Supervises and coordinates activities of cooks and workers engaged in food preparation.
  • Leads shifts while personally preparing food items and executing requests based on required specifications.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Maintains the productivity level of employees.
  • Ensures employees understand expectations and parameters.
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
  • Ensures property policies are administered fairly and consistently.
  • Communicates performance expectations in accordance with job descriptions for each position.
  • Recognizes success performance and produces desired results.

Ensuring Exceptional Customer Service:

  • Provides services that are above and beyond for customer satisfaction and retention.
  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Sets a positive example for guest relations.
  • Empowers employees to provide excellent customer service.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Handles guest problems and complaints.

Maintaining Culinary Goals:

  • Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.
  • Trains employees in safety procedures.

Managing and Conducting Human Resource Activities:

  • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Participates in the employee performance appraisal process, providing feedback as needed.
  • Brings issues to the attention of the department manager and Human Resources as necessary.

Additional Responsibilities:

  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Attends and participates in all pertinent meetings.

Candidate Profile
Education and Experience:

  • High School Diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.

OR

  • 2-year Degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.

Application Closing Date
Not Specified.

===

===

4). Director of Sales

Job Number: 22210776
Location:  Lagos Marriott Hotel Ikeja, 122 Joel Ogunnaike Street, Lagos
Job Category: Sales & Marketing
Schedule: Full-Time
Position Type: Management

Job Summary

  • Functions as the leader of the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and responsible for implementing the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction.
  • Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.
  • Achieves personal booking goals and makes recommendations on booking goals of direct reports.

Core Work Activities
Developing & Executing Sales Strategies:

  • Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
  • Develops, implements and sustains aggressive solicitation program focused on increasing business.
  • Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
  • Assists with the development and implementation of promotions, both internal and external.

Maximizing Revenue:

  • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
  • Recommends booking goals for sales team members.

Managing Sales Activities:

  • Monitors all day to day activities of direct reports.
  • Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
  • Participates in sales calls with members of sales team to acquire new business and/or close on business.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Analyzing & Reporting on Sales and Financial Data:

  • Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.
  • Assists Revenue Management with completing accurate six period projections.
  • Reviews sales and catering guest satisfaction results to identify areas of improvement.

Ensuring Exceptional Customer Service:

  • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
  • Empowers employees to provide excellent customer service.
  • Observes service behaviors of employees and provides feedback to individuals and/or managers.
  • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
  • Ensures that a customer recognition program is in effect throughout Sales.
  • Executes and supports the company’s Customer Service Standards and property’s Brand Standards.
  • Participates in and practices daily service basics of the brand.
  • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
  • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
  • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

Building Successful Relationships:

  • Develops and manages relationships with key stakeholders, both internal and external.
  • Works collaboratively with off-property sales channels (e.g., Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
  • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
  • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.

Managing and Conducting Human Resource Activities:

  • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
  • Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Utilizes all available on the job training tools for employees.

Candidate Profile
Education and Experience:

  • 2-year Degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.

OR

  • 4-year Bachelor’s Degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should use the links below to apply:

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Benefits of working as a Marriott International Latest Vacancies in Ikeja, Lagos:


● Learning opportunities
● Advancement opportunities
● Competitive salary
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