Relationship Manager

Job Description / Core Duties

• Cross-sell all the financial products of the Group: - Liability generation, Loans and Leases, Shares/Stocks/Bonds (Federal, State & Corporate), Treasury Bills, FGN Savings Bonds, FX etc.
• Formulate and implement a strategy to increase the pool of HNIs the Group transacts with
• Pitch for business relationships with Local corporations, PFA’s, Insurance companies, and other non-financial Institutions (Institutional Sales & Marketing) etc.
• Manage key relationships with customers to ensure the smooth running of these accounts.
• Oversee, Supervise and Coordinate an effective online marketing strategy.
• Development and implementation of service improvement strategies.
• Attain targeted sales goals, performance targets and customer satisfaction through the effective management of resources.
• Together with Business Heads, review strategies for all networked customers to enhance business volumes and earnings.
• Implement marketing strategies to develop an existing portfolio and develop new opportunities.
• Understand customer needs and provide products and services to satisfy client’s needs and achieve business objectives.
• Prepare and agree with the line Manager on a call planning to maximize returns in line with business strategy.
• Provide clients with Investment Advisory services.
• Develop an executive contact plan and arrange meetings between proposed clients, the head of unit, and the MD.

Qualifications

• Must possess a minimum of a Bachelor’s Degree in Business Administration, Finance, Economics, Accounting or other disciplines
• A second degree and Master’s degree will be an advantage
• A professional qualification is desirable
• Minimum of 5+ years hands-on experience with a good sales track record in Institutional sales with an emphasis on Stockbroking, Capital Market, and other Financial Instruments (Treasury bills, Bonds, etc.)