Training Administrator/Social Media Manager

JOB SUMMARY

Our Client is looking to hire the services of a Training Administrator/Social Media Manager whose responsibilities would include coordinating the administrative duties of the office as well as handle all social media platforms.

RESPONSIBILITIES:

• Coordinate training programs, including scheduling sessions, booking venues, and arranging logistics.
• Develop and maintain training materials, including manuals, presentations, and online resources.
• Manage training budgets, tracking expenses and ensuring cost-effectiveness.
• Evaluate training effectiveness through feedback surveys, assessments, and performance metrics.
• Collaborate with Director to identify training needs and develop tailored programs.
• Provide administrative support for internal training initiatives, including arranging trainers, materials, and facilities.
• Develop and implement social media strategies to increase brand awareness, engagement, and conversions.
• Create and curate engaging content for various social media platforms, including text, images, and videos.
• Manage social media accounts, including posting schedules, responding to comments, and monitoring analytics.
• Stay updated on social media trends, algorithms, and best practices to optimize performance.
• Collaborate with marketing, PR, and sales teams to align social media efforts with overall business goals.
• Monitor and analyze social media metrics to track performance and identify areas for improvement.
• Engage with followers and influencers to foster relationships and grow the online community.
• Plan and execute social media advertising campaigns, including budget allocation and targeting.
• Handle crisis management and reputation issues effectively on social media platforms.

​​​​REQUIREMENTS:

• Bachelor's degree in Human Resources, Education, Digital Marketing, Administration or related field with Upper Credit.
• Proven experience in training coordination, administration and social media handling preferably in a corporate environment.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills for liaising with stakeholders, followers and trainers.
• Attention to detail and accuracy in maintaining training records and documentation.
• Strong writing and editing skills for creating compelling social media content.
• Proficiency in using social media management tools and analytics platforms.
• Knowledge of social media algorithms, trends, and best practices across major platforms.
• Creativity and ability to think strategically to develop engaging social media campaigns.
• Crisis management skills and the ability to handle sensitive issues effectively administratively and on social media.