Account Support Assistant - Remote Work

Job Description:

UBA Group is looking for a dynamic and energetic Account Support Assistant to join our team on a remote basis. This position is perfect for someone who is passionate about providing exceptional support to our clients and helping them achieve their financial goals. As an Account Support Assistant, you will be responsible for managing client accounts, resolving issues, and providing top-notch customer service.

Responsibilities: - Manage client accounts and provide support as needed - Resolve client issues and complaints in a timely and professional manner - Maintain accurate records of client interactions and transactions - Assist clients with account inquiries and provide information on products and services - Collaborate with internal teams to ensure client needs are met - Conduct analysis of client accounts to identify trends and opportunities for improvement - Assist with various administrative tasks as needed

Requirements: - 2 years of experience in a similar role - Energetic and passionate about providing excellent customer service - Strong people management skills and the ability to build rapport with clients - Excellent analytical skills and attention to detail - Proficient in Microsoft Office and CRM software - Excellent communication skills, both written and verbal

Benefits: - Profit sharing opportunities - Relocation allowance for eligible candidates - Travel and spending expenses covered - Opportunity to work in a fast-paced and innovative environment

Equal Opportunity Statement: UBA Group is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment.

Deadline to apply: July 1, 2024

If you meet the requirements and are looking for a challenging and rewarding opportunity in the financial industry, we encourage you to apply for the Account Support Assistant position with UBA Group. Join us in driving innovation and progress in the world of finance.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.