Call Center Agent (Loan Collection Officer) at Berylspring Limited

Berylspring Limited , commonly known as Goharvest International Limited, is a Fintech company that offers rapid loans to customers through an online method.

Title: Call Center Agent ( Loan Collection Officer )

Location:  Lagos

Employment Type: Full-time

Responsibilities

• Manages recovery of overdue loan.
• Contacting customers daily/weekly and informing them of their overdue loans.
• Following up with customers daily/weekly on previous payment & redemption date
• Advising customers on the best payment options and negotiating suitable payment plans.
• Reporting accurate customer feedback daily/weekly.

Requirements

• Candidates should possess an SSCE/OND / HND / B.Sc qualification with 0 – 1 years work experience.
• Previous experience in tele-collections or Customer Service will be an added advantage
• Strong Written, Communication and Negotiation Skills.
• Agile, Teachable, and willing to learn.
• Ability to collaborate with a team in a fast-paced environment.
• Attention to detail and strong Listening skills.
• Persuasive, sales / marketing and analytical skills will be an added advantage.
• Must have Smart Phone.

Remuneration

• Salary: N50,000 Monthly.
• Bonus: up to 17k weekly performance bonus
• Airtime and data bonus

Deadline: 6th May, 2024.

How to Apply: Interested and qualified candidates should send their CVs to: using the Job Title as the subject of the email.

Note: For inquiries, contact us on WhatsApp via: .

The post Call Center Agent (Loan Collection Officer) at Berylspring Limited first appeared on Jobnow Nigeria .

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