Client Relations Assistant - Remote Work

Job Description:

We are looking for a dynamic and motivated Client Relations Assistant to join our team at Standard Chartered Bank. This is a remote work position based in Ibadan, NG. As a Client Relations Assistant, you will be responsible for providing excellent customer service to our clients and maintaining strong relationships with them.

Responsibilities: - Responding to client inquiries and resolving any issues in a timely and professional manner - Building and maintaining strong relationships with clients through regular communication - Collaborating with the sales and marketing teams to ensure client satisfaction and retention - Providing support to clients with account management and transactions - Keeping accurate records of client interactions and transactions - Identifying opportunities to upsell products or services to clients - Assisting with customer onboarding and training as needed

Requirements: - Bachelor's degree in Business Administration or a related field - Strong communication skills and a customer-oriented approach - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office and CRM software - Adaptability and willingness to learn new skills - Energetic and enthusiastic personality - Strong time management and organizational skills - Ability to work well in a team environment

Benefits: - Travel opportunities for training and development - Parental leave for new parents - Free accommodation for remote work employees - Opportunity for growth and advancement within the company

Working Environment: At Standard Chartered Bank, we value autonomy and independence in our employees. We trust our team members to excel in their roles and provide the support and resources needed for success.

Equal Opportunity Statement: Standard Chartered Bank is an equal opportunity employer and we welcome applicants from all backgrounds to apply for this position. We believe in creating a diverse and inclusive workplace where everyone can thrive.

Deadline to apply: June 22, 2024

Join our team and make a difference in the world of client relations at Standard Chartered Bank!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.