Frontend Hostess

Scope of Work

• Establishing and maintaining good relationship with various stakeholders in the oil and gas Industry.
• Proper management and warm welcome of visitors, creates a good impression of the company to visitors and the external public.
• Effectively and efficiently manage the lobby or greeting area while maintaining professional standards.
• Send and receive emails from staff on the status of their visitors.
• Answer telephone calls in a professional/corporate manner.
• Receive and direct all visitors of the company to their appropriate destinations.
• Ensure visitors are properly booked and registered on the Visitors Management System.
• Ensure security procedures are strictly adhered to by all visitors.
• Manage access to the office building.
• Handle work overflow from the department
• Assist with booth manning at all conferences and exhibition.
• Serve as HSE floor rep and assist in evacuation of persons during an emergency and Report anomalies.
• Maintain an up to date inflow and outflow record of visitors and be able to produce same in the event of an emergency evacuation.
• Provides and retrieve badges from visitors.
• Carry out any other function as assigned by Hierarchy

Deliverables

• Prepare weekly, monthly and annual report of Front End Activities
• Maintain an up to date inflow and outflow record of visitors and be able to produce same in the event of an emergency evacuation.

Skills/ Requirements

• Strong interpersonal/customer service skills to deal effectively with all business contacts.
• Professional appearance and demeanour.
• Ability to communicate in the English language (in both written and oral forms).
• Ability to communicate in French language will be an added advantage
  Good presentation skills.
• Good data management, record keeping
• Attentive listener, observant and alert.
• Proficiency with computer programmes such as Word And Excel