HCIT Engineer at JNC International Limited

JNC International Limited is a leading Turnkey Medical Equipment Service and Solutions Company in Nigeria. Our competences are noticeable throughout the healthcare space in Nigeria as we constantly look to improve and provide quality and affordable solutions for desired need through our innovative strategies for solutions delivery.

Title: HCIT Engineer

Location:  Lagos

Responsibilities

• Provide pre-installation and installation services for medical infrastructure technology PACS and RIS sold by JNCI according to OEM’s standards.
• Ensures operation of PACS/RIS by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for
• repairs; maintaining equipment inventories; evaluating new equipment and techniques.
• Implementation of PACS/RIS and other Hospital IT related Solutions for JNCI Customers to seek profitability
• Liaise with OEM for technical supports, warranty claims, equipment upgrades and product inquiries; escalate issues where necessary
• Responsible for management, maintenance, and architecture of storage, virtualized environment, servers, network devices, and productivity tools
• Work within strict time frames and elevate incidents within defined timeframes
• Test all changes to networks, hardware, software, and hosted applications
• Cater to doing infrastructure coordination related to design and setup activities at different stages of a project
• On-Site Operation/Demonstration and Users Care Maintenance Training
• After Sales Services and Preventive Maintenance Services of Healthcare Devices / Medical Equipment
• Improve customer experience by providing advice on best practices of equipment usage and maintenance culture
• The quality delivery of all services (contracted and otherwise) within JNCI, ensuring the delivery of customer satisfaction targets
• Maintain and monitor all network, security, and computer systems to meet the organization’s current and future requirements
• Provide support and advisory services to relevant sales team and employees across the organization
• Contribute to sales and marketing efforts by providing support as and when required
• Resolve issues and prepare status reviews and reports

Qualifications

• First Degree in Computer Science, Engineering, Infrastructure Technology
• 6+ years relevant work experience
• Certifications in Microsoft/Cisco/ITIL an advantage.
• Experience with desktop and server operating systems i.e., Windows and Cisco Network Environment.
• Ability to conduct research into a wide range of computing issues as required.
• Solid technical background in a hosted services environment including infrastructure networks, hardware, software, and telecommunications
• Knowledge of Microsoft Active Directory, DNS, DHCP, Group Policy, and SQL Server
• Good knowledge of security as it relates to cloud-based infrastructure

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should forward their CVs to: using the position as the subject of the email.

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