Relationship Officer

Job Description
The relationship officer would be responsible for the following:

• Mobilization of customers for small business loans within Abuja and its environs, majorly Wuse, Utako, Garki, Kubwa markets, etc.
• Generate leads into any of the Fast-Moving Consumer Goods (FMCG) markets through key distributor schemes.
• Signing on, restaurants, supermarkets, pharmacies, food vendors (online & offline).
• Contractors/Suppliers of NGOs etc.
• Verification of clients’ home and shop addresses in compliance with company’s guidelines and procedures.
• Participation in credit committee for loan appraisals where required.
• Recovery of overdue loans while ensuring cordial and long-term relationship with customers through excellent customer service.
• Appraising client’s business and capacity to service requested loan.
• Capture all required information (i.e. client & guarantor’s name, address & image. Business image and address).
• Post-disbursement monitoring.
• Maintaining a healthy portfolio.
• Any other responsibility assigned by the Bank.

Requirements

• B.Sc. / HND (or OND with 4 years experience in the microfinance industry).
• Prior experience as a loan officer in a financial institution.
• Good verbal and written communication skills
• Strong negotiation and interpersonal skills
• Candidate should be resident in Abuja or environs.