Account Support Manager

Standard Chartered Bank is seeking a dynamic and experienced Account Support Manager to join our team in Lagos, NG. As an Associate Level position, we require a minimum of 5 years of relevant experience in the banking or financial services industry. The ideal candidate will possess the following personality traits: adaptable, and reliable.

Responsibilities: - Manage a portfolio of corporate clients, providing exceptional support and guidance on their banking needs - Develop and maintain strong relationships with clients, understanding their financial goals and needs - Collaborate with internal teams to ensure timely and accurate processing of client transactions - Analyze financial data and provide insights to clients on their financial performance - Identify opportunities to cross-sell and upsell banking products and services to clients - Resolve any client issues or concerns in a timely and effective manner - Stay up-to-date on industry trends and regulations to better serve clients - Lead and mentor junior account support staff

Requirements: - Bachelor's degree in Finance, Business, or related field - Proven experience in account management or client services within the banking or financial services industry - Strong communication and interpersonal skills - Ability to work under pressure and meet deadlines - Leadership skills and the ability to make sound decisions - Knowledge of banking products and services - Familiarity with financial data analysis and reporting - Adaptable to changing priorities and client needs - Reliable and detail-oriented

Benefits: - Dental insurance - Paid sick leave - Employee discounts - Opportunities for career growth and development

Working environment: At Standard Chartered Bank, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, innovation, and collaboration to deliver exceptional results for our clients.

Equal opportunity statement: Standard Chartered Bank is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, religion, age, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.