Remote Chat Support Assistant

Job Description:

We are looking for a Remote Chat Support Assistant to join our team at 9mobile in Port Harcourt, NG. As a Remote Chat Support Assistant, you will be responsible for providing efficient and effective chat support to our customers in a timely manner. This is an entry-level position with no experience required, making it an excellent opportunity for those looking to start their career in customer support.

Responsibilities: - Respond to customer inquiries and provide support through chat - Resolve customer issues and complaints in a professional manner - Identify and escalate priority issues to the appropriate team members - Provide accurate and timely information to customers - Maintain a high level of customer satisfaction through excellent service

Requirements: - Hardworking and resourceful individual - Strong problem-solving and analytical skills - Excellent communication skills - Ability to work well in a team environment - Basic computer skills and familiarity with chat support systems - High school diploma or equivalent

Benefits: - Paid overtime - Travel & spending expenses - Life insurance

Working Environment: At 9mobile, we uphold the highest standards of ethical conduct and integrity. We are committed to providing a safe and inclusive working environment for all of our employees.

Equal Opportunity Statement: 9mobile is an equal opportunity employer and we welcome applicants from all backgrounds. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment.

Deadline to Apply: 2024-05-17

If you are a motivated individual with a passion for customer service and are looking to kickstart your career in a dynamic and fast-paced environment, we encourage you to apply for the position of Remote Chat Support Assistant at 9mobile in Port Harcourt, NG. We look forward to hearing from you!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.