Client Service Assistant

Job Description:

We are looking for a Client Service Assistant to join our team at Huawei in Ibadan, NG. As an Associate Level position, the ideal candidate will have at least 2 years of experience in client service or a related field. The Client Service Assistant will be responsible for providing exceptional client service, maintaining client relationships, and assisting with various administrative tasks.

Responsibilities: - Act as a point of contact for clients, answering inquiries and providing timely and accurate information - Assist in the development and implementation of client service strategies to enhance customer satisfaction - Prepare and deliver presentations to clients on Huawei products and services - Maintain client databases and records, ensuring that information is up-to-date and accurate - Collaborate with internal teams to ensure a seamless client experience - Assist in the resolution of client issues and escalations in a professional and timely manner - Provide administrative support to the client service team as needed

Requirements: - Proven experience in a client service role - Excellent communication and presentation skills - Ability to adapt to changing environments and requirements - Reliable and detail-oriented with strong organizational skills - Proficiency in MS Office and CRM software - Bachelor's degree in business administration or a related field preferred

Personality traits: adaptable, reliable

Soft skills: communication, presentation

Benefits: - Gym membership - Dental insurance - Company transportation

Working environment: At Huawei, we uphold the highest standards of ethical conduct and integrity in all aspects of our business. Our employees are expected to adhere to these principles at all times.

Equal Opportunity Statement: Huawei is an equal opportunity employer. We value diversity and strive to create an inclusive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.