Client Support Assistant

Job Description:

Halliburton is seeking a dedicated Client Support Assistant to join our team in Port Harcourt, NG. As an Associate Level position, the Client Support Assistant will be responsible for providing top-notch support to our clients and ensuring their satisfaction with our products and services. This role requires a candidate who is resilient, resourceful, and possesses strong strategic planning skills.

Responsibilities: - Act as the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner - Collaborate with internal teams to ensure client needs are met and issues are resolved effectively - Assist in the development of client support strategies and processes to continuously improve client satisfaction - Provide training and support to clients on our products and services - Conduct regular follow-ups with clients to gather feedback and identify areas for improvement - Maintain accurate records of client interactions and transactions

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field - Minimum of 3 years of experience in client support or customer service role - Strong communication and interpersonal skills - Ability to think critically and strategically to solve problems - Excellent organizational skills and attention to detail - Proficiency in using CRM software and Microsoft Office Suite - Resilient and resourceful mindset - Adaptability to a fast-paced and ever-changing work environment

Benefits: - Disability insurance - Training and professional development opportunities - Company-provided equipment

Equal Opportunity Statement: Halliburton is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you meet the requirements and are passionate about providing exceptional client support, we encourage you to apply by the deadline of July 1, 2024. Join us at Halliburton and be part of a dynamic team dedicated to excellence in client service.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.