Client Support Assistant - Work from home

Job Description:

Julius Berger Nigeria, an esteemed construction company, is seeking a dedicated and hardworking Client Support Assistant to join our team. This full-time position allows the flexibility of working from home in Abuja, NG. The successful candidate will be at the Associate Level with at least 4 years of experience in a similar role.

Responsibilities: - Providing exceptional customer service and support to clients via phone, email, and other communication channels - Managing client inquiries, concerns, and complaints with a high level of professionalism and efficiency - Building and maintaining strong relationships with clients to ensure their satisfaction and loyalty - Collaborating with internal teams to address client needs and resolve issues in a timely manner - Keeping detailed records of client interactions and transactions

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - Proven experience in customer service or client support roles - Excellent communication and interpersonal skills - Strong problem-solving abilities and attention to detail - Ability to work independently and prioritize tasks effectively - Creativity and innovation in finding solutions to client issues - Proficiency in Microsoft Office and CRM software

Personality Traits: - Dedicated to providing top-notch service to clients - Hardworking and committed to achieving success in all tasks

Soft Skills: - Creativity and innovation in problem-solving and client support

Benefits: - Employee discounts on products and services - Medical coverage for employees and their families - Retirement plan options for long-term financial security

Working Environment: At Julius Berger Nigeria, we strive to pursue excellence in every endeavor and set a high standard for achievement. We provide a supportive and collaborative work environment where employees can grow and succeed.

Equal Opportunity Statement: Julius Berger Nigeria is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, gender, age, religion, or any other protected category. All qualified applicants will receive consideration for employment.

Deadline to apply: July 1, 2024

If you meet the requirements and are ready to join a dynamic and innovative team, apply now to be a part of Julius Berger Nigeria's success!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.