Remote Customer Service Assistant

Interswitch Group is seeking a Remote Customer Service Assistant to join our team in Lagos, NG. This is a full-time entry-level position with no years of experience required. The ideal candidate for this role will be passionate and confident, possessing strong negotiation skills and emotional intelligence.

Responsibilities: - Responding to customer inquiries via email or phone in a timely and professional manner - Providing accurate information to customers regarding products and services - Resolving customer complaints and issues effectively - Processing orders and returns - Collaborating with other team members to ensure customer satisfaction - Keeping detailed records of customer interactions and transactions

Requirements: - High school diploma or equivalent - Excellent communication skills - Strong problem-solving abilities - Ability to work independently in a remote setting - Proficiency in Microsoft Office suite - Experience in customer service is a plus, but not required

Benefits: - Disability insurance - Life insurance - Free food

Working Environment: At Interswitch Group, we offer a flexible environment that adapts to change with speed and efficiency. We value diversity and inclusivity, and we are committed to providing equal opportunities for all individuals.

Deadline to Apply: July 1, 2024

Equal Opportunity Statement: Interswitch Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, gender, religion, sexual orientation, or any other protected characteristic.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.