Customer Support Officer

Job Description:

Chevron Nigeria is seeking a motivated and reliable Customer Support Officer to join our team in Ibadan, Nigeria. As an entry-level position, no prior experience is required, making this a great opportunity for individuals looking to kickstart their career in customer support.

Responsibilities: - Provide exceptional customer service to clients via phone, email, and in-person interactions - Handle customer inquiries, complaints, and feedback in a professional and timely manner - Assist customers with product information, pricing, and order processing - Resolve customer issues and escalate to management when necessary - Maintain a positive and friendly attitude when interacting with customers - Collaborate with other departments to ensure customer needs are met effectively - Keep detailed records of customer interactions and transactions

Requirements: - Motivated individual with a strong work ethic - Reliable and responsible team player - Excellent presentation and problem-solving skills - Ability to multitask and prioritize workload effectively - Good communication skills both verbal and written - Proficient in Microsoft Office applications - High school diploma or equivalent

Benefits: - Joining Bonus - Company transportation - Training & professional development opportunities

Working Environment: At Chevron Nigeria, we thrive in an environment that embraces and navigates change seamlessly. Our team is dedicated to providing the best customer support experience possible, and we are looking for individuals who share this commitment.

Deadline to Apply: July 1, 2024

Equal Opportunity Statement: Chevron Nigeria is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.