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At Feedzai (Permanent), in Portugal
Salary: €31.000 - €55.000
Expires at: 2024-11-01
Remote policy: Full remote
The Customer Success Engineering Team is Client-Facing, ensuring that technical solutions for our product's installation, configuration, and customization are seamless and extraordinary for client implementation. They are Tech Consultants for clients that solve obscure and challenging problems. They are dynamic, tenacious, and driven to create a world-class experience for their clients. If you are passionate about being a client-facing engineer, Join Us!
You:
As a Software Engineer in the Customer Success organization you will be responsible for making sure our products are installed and meet our clients requirements with integration and performance management. You will work with a broad range of technologies including SQL, NoSQL databases, on-premise environments, Cloud environments (AWS, Azure, Google), along with multiple streaming or messaging systems (RabbitMQ, Kafka). The software engineer while working with these technologies will help with installation and configuration of our solutions, but will also develop custom Java inbound and outbound interfaces, use web services to enhance data in process and will develop custom extensions and modules for our Fraud Analysis platform. You will work as part of a project team alongside Data Scientist, Project Managers, Fraud Analysts and your peers to meet with the client, understand their needs, turn those needs into requirements and execute on those requirements.
Your Day to Day:
The Customer Success Team is responsible for delivering our product to our clients. This includes education, configuration, solution development, and risk strategy to enable our clients to address their pain points. We collaborate with our clients to ensure they have the right solution, build out a strategy and training plan for them, and then support them through each phase of our client lifecycle. We grow at a fast clip and believe no challenge is too big or too small. Therefore, we have an open environment that encourages us to lean in, try new things, and discover our potential.
You Have & You Know-how:
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