Sales & Marketing Assistant

Job description

• Contribute to the development of the company sales and marketing administration activities.
• carry out direct sales & marketing activities to agreed budgets, sales volumes, values, product mix and timescales.
• Ensure that the sales enquiry process is conducted in a timely manner that meets internal procedures (EC,…) and customer satisfaction.
• Actively support in the preparation of promotions, exhibition events, road shows, conferences
• Support incoming enquiries, co-ordinate client meetings with BUs and support contract preparation for BUs
• Provide administrative support to Business Units activities.
• Maintain membership to professional organizations like Chambers of Commerce or Commodities Association
• Maintain, enhance and keep up to date all aspects of the web site. Publish regular news
• Support and assist in the preparation of tenders.
• Maintain data integrity and support the Business Units on the Customer Relationship Management (CRM) system.
• Continually review and improve company sales literature, company sales presentations and advertising material.
• Update and maintain SalesForce
• Ensure training on SalesForce for BUs
• Create and maintain all Sales Reports on a monthly basis or as per request and share with Management and BU Managers as well as BDs
• Completion of vendor applications
• Maintain BV details up to date in all client’s vendor web portal
• Manage BU’s Business Developers’ Agenda (take appointments)
• Create and manage Mass Mailing campaign.
• Organise regular webinars
• Prepare a weekly market intelligence report (Carry out market research, competitor and customer surveys.)
• Monitor and report on activities and provide relevant information to management
• Any other tasks given by the hierarchy

Performance Measures (KPIs)

• Sales Force connections
• Leads generated.
• Deadline respect
• Number of appointments taken
• Sales budget

Knowledge, Key Skills & Experience

• A completed high school education.
• 1-3 year Experience in sales and marketing or business support
• Computer literacy in MO365 & PowerBI
• Knowledge of CRM such as SalesForce
• Use of Pardot
• Market Research and Surveys.
• Above average telephone skills, including making introductions and generating leads.
• Experience in preparing quotations and tenders.
• Good presentation skills

Key Behaviours/Competencies

• Ethics
• Communication
• Organised
• Commitment
• Reliable
• Time and priority management
• Urgency
• Disciplined