Specialist, Regional Quality Audit

IHS Towers is one of the largest independent owners, operators, and developers of shared telecommunications infrastructure in the world by tower count and is the only towerco solely focused on the emerging markets. The Company has more than 40,000 towers across its 11 markets, including Brazil, Cameroon, Colombia, Côte d’Ivoire, Egypt, Kuwait, Nigeria, Peru, Rwanda, South Africa, and Zambia. For more information, please visit:

Job Description

As Specialist, Regional Audit, you will ensure IHS sites are built to quality standards and in line with international best practice. .

Key Roles & Responsibilities

Operations 

• Perform Site Readiness for Installation audits across assigned region. 

• Allocate sites to Field Service Engineers to achieve integrated audit of sites. 

• Ensure the team’s Service Level Agreement (SLA) with Rollout is achieved through effective implementation of the region’s Site Readiness for Installation audit plan. 

• Deliver timely reports on audit outcomes in line with the Operations Quality Manual and stakeholders’ expectations. 

• Monitor trends in regional audit outcomes for necessary escalation and communication to the Senior Specialist, O&M Support. 

• Update the regional audit records after every audit. 

• Ensure smooth transfer of all audited sites to the Operations team. 

• Manage and close post-audit faults in collaboration with the Rollout team and other relevant stakeholders. 

• Contribute towards optimization of the function’s Opex budget through effective implementation of the approved audit plan. 

• Enhance value across the entire process through continuous proactive engagement with stakeholders on improved and/ or latest audit practices. 

• Perform periodic independent evaluation of the audit process with a view of driving continuous improvement. 

• Conduct power system analysis with the aim of improving application. 

• Continually explore creative strategies for capturing and measuring client power requirements. 

General Duties 

• Promote communication among colleagues for the benefit of information flow and to curb any problems that arise. 

• Prepare and submit reports to the Senior Specialist, O&M Support.

• Manage relationships with partners/vendors. 

• Perform other appropriate duties as requested by Senior Specialist, O&M Support. 

Functional Competencies:

• Analytical Thinking 

• Collaboration & Teamwork 

• Stakeholder Management 

Behavioural Competencies:

• Collaboration & Teamwork
• Continous Management
• Workload Management

Qualifications

• Bachelor’s degree in Engineering or any relevant discipline. 

• +5 years’ relevant work experience in the telecoms industry. 

Additional Information

Organizational Competencies

Customer Focus - People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.

Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.

Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.

Be Bold - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.

Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.

Our Vision

IHS is committed to improving the quality and availability of telecommunications infrastructure, the lifeline for an increasingly connected world. We are dedicated to helping create a sustainable future for the communities in which we operate, and our sustainable strategy is structured around four pillars: ethics and governance, environment and climate change, education and economic growth, and our people and communities.