Head Sales and Business Development

Job Overview:

As the Head Sales and Marketing, you will ensure that the company’s sales budget, sales target and vision are actualized via the total account management approach. 

You will be responsible for the coordination of ‘all’ activities including internal and external relationships, networks, interactions, and co-operation as well as all activities involved in getting new clients, keeping, enhancing, and satisfying customer’s needs. Maintaining high product/services, internal and external relationships quality and customer retainership in the long run.

Additionally, you will collaborate with senior management and other stakeholders to drive operational excellence and support business initiatives.

Responsibilities:

• Selling products or services from one business to another (B2B)
• Listening to customer requirements and presenting appropriately to make a sale.
• Maintain and increasing sales of the organizations products, by Maintaining and developing relationships with existing customers in person and via telephone calls and emails. Cold calling to arrange meetings with potential customers to prospect for new businessess.
• Responsible for managing sales, developing business plans covering sales, revenue, and expense controls, meeting agreed asset targets, and promoting the organization’s presence.
• Responsible for obtaining profitable results through the sales team by developing the team through motivation, counselling, skills development, and product knowledge development.
• Development of the annual marketing plan, specifically advising on realistic forecasts for each product and territory (based on historical data, market trends, competitive activity, promotional strategy, and sales effort), realistic costs of operating the sales force, and sales promotion program plans.
• Establish, maintain, and expand customer base of the organization.
• Representing their company at trade exhibitions, events trade fairs, product presentations.
• Negotiating on price, costs, delivery and specifications with buyers and managers.
• Challenging any objections with a view to getting the customer to buy.
• Advising on forthcoming product developments and discussing special promotions.
• Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer.
• Increase business opportunities through various routes to market.
• Responsible of management of accounts and key accounts.
• Quarterly and Annual Market update report on new services, competitors, business opportunities, etc.
• Making accurate, rapid product cost calculations and providing customers with quotations.
• Build up good relationship with service providers and vendors.
• Follow up with customers to settle account receivables.
• Responsible for generating card manufacturing and card personalization sales orders.
• Acting as a contact between a company and its existing and potential markets.
• Gaining a clear understanding of customers' businesses and requirements and gathering market and customer information.
• To enhance organizational effectiveness through setting up appropriate marketing strategies.
• Consistent follow –through and resourcefulness, in order to achieve organizational goals and objectives.
• Monitoring & evaluating the performance of the business development team- by guiding them to move in proper direction.
• Contributing to the personal development of all Business Development personnels through excellent leadership and performance management
• Monitor market Intelligence within the industry in terms of market development, new projects, competitive activity, new customers etc.
• Provide and recommend necessary training to the business development team when needed.

Requirements:

• Minimum of 15 years of relevant experience in Sales and Business Development, with at least 5 years in a similar leadership role as Head Sales and Business Development.
• BSc degree in Marketing, Social Sciences or related discipline and a master’s degree or MBA will be added advantage with a relevant professional qualification.
• Proven experience managing a diverse team of professionals, including millennials and Gen Z, with a focus on mentorship, development, and fostering a positive work culture.
• Strong financial acumen and analytical skills, with the ability to interpret complex financial data and make strategic recommendations.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate financial information to non-financial stakeholders.
• Demonstrated ability to thrive in a fast-paced and dynamic environment, with a proactive and results-oriented approach to problem-solving.