Officer - Corporate Communications New Media Content and Strategy

Mission:

• Drive effective deployment of new media strategy in alignment with business objectives in general and reputational priorities in particular.

Description:

• Identify and develop bespoke content on new media that engages savvy internet stakeholder groups and aligns with MTN corporate speak.
• Monitor and track MTN on new media platforms and provide ongoing analysis and reports to the relevant business units.
• Identify perception management opportunities in the new media space and escalate critical issues for speedy resolution.
• Generate informative and insightful reports about MTNN activity and mention the same in the social media space.
• Develop reader-friendly content that communicates relevant corporate objectives and important customer information to foster articulation of the MTN point of view and engender empathy towards the MTN brand.
• Work closely with consultants to track, monitor, and analyze online conversations about MTN in the new media space.

Education:

• First degree in any relevant discipline
• Fluent in English

Experience:

3–7 years’ experience in an area of specialization, with experience working with others

• Experience working in a medium-sized organization.
• Experience in corporate communications
• Ability to interpret and implement communication strategies.
• Experience in deploying web communications and new media marketing activities