Account Manager

Our Client is seeking an experienced Account Manager responsible for managing key client accounts, driving revenue growth, and maintaining strong, long -term client relationships. The ideal candidate will have proven experience in strategic account management.

Key Responsibilities

• Manage and grow assigned client accounts while ensuring high client satisfaction and retention.
  

• Develop and execute strategic account plans aligned with business and client objectives.
  

• Serve as the primary point of contact for key clients, handling escalations and complex issues.
  

• Identify upselling and cross -selling opportunities to drive revenue growth.
  

• Collaborate with internal teams (Sales, Operations, Finance, and Support) to deliver client solutions.
  

• Prepare and present account performance reports, forecasts, and business reviews.
  

• Lead contract renewals, negotiations, and commercial discussions with clients.
  

• Monitor market trends and competitor activities to support account strategies.
  

• Ensure compliance with company policies, service -level agreements (SLAs), and contractual terms.
  

Requirements