Account Manager

We are seeking an experienced Account Manager responsible
for managing key client accounts, driving revenue growth, and maintaining
strong, long -term client relationships. The ideal candidate will have proven
experience in strategic account management.

Key Responsibilities

• Manage
  and grow assigned client accounts while ensuring high client satisfaction
  and retention.
  
• Develop
  and execute strategic account plans aligned with business and client
  objectives.
  
• Serve
  as the primary point of contact for key clients, handling escalations and
  complex issues.
  
• Identify
  upselling and cross -selling opportunities to drive revenue growth.
  
• Collaborate
  with internal teams (Sales, Operations, Finance, and Support) to deliver
  client solutions.
  
• Prepare
  and present account performance reports, forecasts, and business reviews.
  
• Lead
  contract renewals, negotiations, and commercial discussions with clients.
  
• Monitor
  market trends and competitor activities to support account strategies.
  
• Ensure
  compliance with company policies, service -level agreements (SLAs), and
  contractual terms.
  

Requirements

Required Qualifications & Skills

• Bachelor’s
  degree in Business Administration, Marketing, Finance, or a related field.
  
• Compulsory
  SAM (Strategic Account Management) certification.
  
• Minimum
  of 5 years’ proven experience as an Account Manager or in a similar
  client -facing role.
  
• Strong
  knowledge of account planning, client lifecycle management, and revenue
  growth strategies.
  
• Excellent
  communication, presentation, and negotiation skills.
  
• Proven
  ability to manage multiple accounts and priorities effectively.
  
• Proficiency
  in CRM tools and Microsoft Office / Google Workspace.
  
• Strong
  analytical, problem -solving, and decision -making skills.
  
• Ability
  to work independently and collaboratively in a fast -paced environment.
  

Benefits