Area Business Manager Lagos Island

Position Description

●  Oversee and manage the business
revenue of all channels and operational activities of the entire business area
under coverage (A-Z of area management).

●   Customer management and retention
drive.

● Giving direct support, supervision,
and management of FTEs of the organisation across areas of coverage.

●   Training of FTEs (TSEs) and contract
staff [SEPs and ECs] across the business area

●  Oversee activities of channel
development, channel management, and TOMA across business areas.

●   Delinquency management.

●Management of business partners,
driving ROI and creating new business opportunities for the organisation. 

●  Support HR in recommending quality
candidates for resource gap closure where necessary.

Requirements

Desired Skills and
Experience

●       Channel management skills.

●       Must possess a good knowledge of the
business area under coverage

●       Must possess a good passion for social
enterprise and the development of people and the environment.

●       Good coaching skill is very necessary.

●       Good leadership and managerial skills
from previous workplaces will be an added advantage.

●       Excellent people-to-people skills

●       Relevant industry knowledge in
relation to the current role.

●       Strong mindset for continuous
improvement and meeting or exceeding business-set targets and goals.

●       Must demonstrate complete discretion
and confidentiality of business vital information.

●       Must have good knowledge of computer
applications, such as MS Word, Excel, PowerPoint presentations, etc.

●       The candidate must demonstrate good
problem-solving and decision-making skills.