The successful candidate will be responsible for ensuring that events are executed smoothly, managing banquet staff, and maintaining high standards of service.
Key Responsibilities
Event Briefing: Meet with clients to take detailed briefs regarding their event requirements, including menu preferences, seating arrangements, and special requests.
Banquet Event Orders: Prepare event orders with holistic details of events to provide information for all units to work with to deliver a seamless event.
Event Planning and Setup: Coordinate the setup of event spaces, including arranging tables, chairs,linens, and table settings as per the event specifications.
Staff Management: Supervise, train, and schedule banquet/event wait staff, ensuring they understand their roles and responsibilities.
Service Delivery: Oversee food and beverage service during events, ensuring a high level of service quality and guest satisfaction.
Client Interaction: Serve as the main point of contact for clients during events, addressing any concerns or issues promptly and professionally.
Coordination: Work closely with the kitchen and bar staff to ensure the timely and accurate delivery of food and beverages.
Quality Control: Monitor the event setup and service to ensure adherence to company standards and client specifications.
Problem\-Solving: Handle any issues or emergencies that arise during events, providing effective solutions.
Requirements
Education: A degree in hospitality management or a related field is preferred.
Experience: Previous experience in a supervisory role within a banquet, event, or hospitality setting is required.
Skills: Strong leadership and team management skills, excellent customer service skills, and strong attention to detail.
Communication: Effective verbal and written communication skills, with the ability to take clear and concise event briefs from clients.
Organizational Skills: Strong organizational and multitasking abilities, with the ability to manage multiple events simultaneously.
Physical Stamina: Ability to stand, walk, and carry items for extended periods.
Appearance: Professional appearance and demeanor.
Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, as required by event schedules
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