Assistant Food & Beverage Manager

We are seeking a dynamic and experienced Assistant Food & Beverage Manager to support the daily operations of our restaurant and bar. The ideal candidate will ensure exceptional guest experiences, maintain high service standards, and contribute to the strategic growth of the business.
 
Responsibilities:
* Oversee restaurant and bar operations to ensure customer satisfaction, premium ambience, and consistent positive reviews.
* Deliver outstanding customer service, resolve guest complaints, and supervise staff to ensure a seamless dining experience.
* Manage opening and closing procedures and report maintenance needs to management.
* Enforce food safety and sanitation protocols for all food and beverage handling.
* Stay updated on industry trends and foster collaboration between Front and Back of House teams.
* Proactively identify and resolve operational challenges.
* Schedule FOH staff, conduct training, and ensure adherence to Standard Operating Procedures (SOPs).
* Collaborate with Line Manager to prepare beverage cost estimates and coordinate procurement.
* Implement efficient ordering and forecasting to maintain optimal stock levels.
* Monitor bar portioning, reduce waste, and enhance profitability.
* Maintain control over beverage inventory, tools, and equipment.
* Ensure compliance with safety and security procedures to protect staff, guests, and company assets.
* Document and report safety incidents and accidents.
* Coordinate reservations and special event planning and execution.
* Manage cash handling and reconciliation in line with company procedures.
* Prepare and present cost analysis and operational reports to management.
* Contribute to policy development and uphold company standards.
* Assist in monthly business performance reviews and strategic planning.
* Support marketing, advertising, and promotional initiatives for the restaurant.
* Drive strategies aimed at profitable growth and operational excellence.

 
Qualifications & Skills:
* Minimum of 5 years proven experience in restaurant management, preferably in a supervisory role.
* Strong leadership, communication, and customer service skills.
* Strong leadership and team coordination abilities
* Knowledge of food safety standards
* Collaborative team player with a growth mindset and commitment to continuous learning
* Stay updated on food and beverage trends and ensure alignment between FOH and BOH teams
* Demonstrates integrity, professionalism, and consistently maintains high standards of personal hygiene
* Ability to work in a fast-paced environment and manage multiple priorities.
* Proficiency in scheduling, reporting, and team training.
* Flexibility to work evenings, weekends, and holidays as needed.
* Familiarity with POS systems and cash handling procedures