Brand & Client Engagement Manager

Key Responsibilities

• Build and maintain strong client relationships, ensuring high satisfaction levels and repeat business.
  

• Drive business growth by identifying, developing, and managing new and existing client relationships.
  

• Lead the Company’s brand management, marketing, and public relations initiatives to enhance corporate visibility and reputation.
  

• Collaborate with internal teams to ensure seamless and timely service delivery to clients.
  

• Develop and implement targeted marketing campaigns and pricing strategies to capture and expand market share.
  

• Establish and manage strategic alliances, networks, and partnerships to generate new business opportunities.
  

• Oversee corporate events, advertising, marketing materials, and publications.
  

• Monitor industry trends, statutory bodies, and competitors to support business strategy and market expansion.
  

• Ensure strict compliance with company policies and maintain confidentiality of all information.
  

Requirements

• HR outsourcing and service/product development
  

• Customer Relationship Management (CRM)
  

• Financial analysis and advisory skills
  

• Brand management and corporate communications
  

• Proficiency in Microsoft Office Suite
  

• Strong business development and client relationship management experience
  

• Excellent communication (written & oral), presentation, and negotiation skills
  

• Strategic thinking with strong analytical and problem -solving abilities
  

• Resourcefulness, resilience, and empathy in client engagements
  

• Effective time management and organizational skills
  

• People management and collaborative leadership style
  

• IT literacy and adaptability to digital tools
  

Benefits