Our client is a leading Microfinance Bank in Nigeria providing micro-banking services to individuals and SMEs.

Job Summary

The Business Growth Officer is responsible for driving business expansion through customer acquisition, deposit mobilization, loan generation, relationship management, and cross-selling of the Bank's products and services. The role focuses on achieving revenue targets, growing the customer base, enhancing customer satisfaction, and contributing to the Bank's profitability while maintaining high standards of compliance and service delivery. 

Key Responsibilities

• Develop and implement effective business development strategies to achieve assigned sales and revenue targets.
  


• Identify and acquire new customers across retail, SME, and corporate market segments.
  


• Mobilize deposits and promote savings, current, and investment products to prospective customers.
  


• Generate quality loan opportunities in line with the Bank's lending policies and risk appetite.
  


• Conduct market intelligence and competitor analysis to identify business opportunities and emerging trends.
  


• Build and maintain strong relationships with existing customers to improve retention and increase wallet share.
  


• Cross-sell digital banking products, payment solutions, and other value-added services to customers.
  


• Conduct regular customer visits to understand client needs and provide appropriate financial solutions.
  


• Prepare business proposals, sales presentations, and customer relationship reports.
  


• Work closely with the Credit Department to ensure quality loan applications and timely loan processing.
  

Requirements

• Bachelor's Degree in Marketing, Banking, Finance, Business Administration, Economics, or related discipline.
  


• Professional banking certification is an added advantage.
  


• Minimum of 3–5 years' experience in business development or relationship management within the banking sector.
  


• Proven ability to achieve sales, deposit mobilization, and loan generation targets.
  


• Strong understanding of banking products, customer relationship management, and regulatory requirements.