Business Manager

About Us

We are a rising HR consulting and training firm known for our professional excellence, and we are seeking a result-oriented and dynamic sales manager to join our team. Our collaborative work environment fosters growth, and we thrive on mutual support. The ideal candidate will become an integral part of our dedicated team and contribute to the growth and success of our HR consulting and training firm.

About the Role

The business manager is responsible for overseeing and coordinating the day-to-day operations of the sales and HR consulting teams to ensure business growth, operational efficiency, and service excellence. This role acts as a bridge between strategy and execution, supporting the Country Director in driving revenue, optimizing internal processes, and ensuring the firm delivers high-quality HR solutions to clients.

Job description

• Oversee daily business operations across Sales and HR Consulting teams to ensure alignment with organizational goals, executing business strategies and growth plans.
  

• Identify operational gaps and recommend improvements to enhance productivity and service delivery.
  

• Supervise the sales team to ensure achievement of revenue targets and business development goals.
  

• Collaborate with the sales team to improve conversion rates, pricing strategies, and client retention.
  

• Oversee the delivery of HR consulting services, ensuring quality, timeliness, and client satisfaction.
  

• Carry out sales operations and acquire new clients
  

• Monitor team performance, projects, and client deliverables and ensure targets are met.
  

• Support performance reviews and recommend corrective or improvement actions where necessary.
  

• Develop and maintain strong relationships with key clients and strategic partners.
  

• Provide leadership, guidance, and coordination across teams to ensure collaboration and accountability.
  

• Participate in budgeting, forecasting, and planning processes.
  

• Prepare monthly operational, sales, and performance reports.
  

Requirements

• Bachelor’s degree in business administration, human resources, management, or a related field.
  

• Up to 4 years of experience in business management, preferably in HR consulting, operations, or professional services.
  

• Strong understanding of HR consulting services and business development processes.
  

• Proven experience overseeing multi-functional teams, especially sales and HR consulting teams.
  

• Excellent business acumen and operational planning ability.
  

• Strong analytical, reporting, and problem-solving skills.
  

• Excellent communication, negotiation, and stakeholder management skills.
  

• Ability to work in a fast-paced, client-driven environment.
  

• Proficiency in MS Office, Google Workspace, and CRM/HR systems.
  

Benefits

Why you should join us

We are committed to setting a new standard for training and HR practice across Sub-Saharan Africa. By joining our team, you will play a key role in delivering innovative HR solutions that create measurable impact for our clients. We continuously invest in our people’s professional development, equipping our team with the skills, tools, and exposure needed to deliver exceptional service and grow their careers.