Business Manager (Urban Water Supply)

Business Manager (Urban Water Supply)

Contract type: 2 Years Fixed term (40 hours per week)

Location: Lagos, Nigeria. Subject to right-to-work eligibility.

Salary: Competitive with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

WaterAid Nigeria’s Programme Directorate is responsible for engaging with multiple stakeholders in the programmatic value chain to ensure delivery of quality programmes in line with the CP strategy and quality programme standards.

About the role

As our Business Manager(Urban Water Supply) you will play a pivotal role in managing resources, operations, and service delivery. The role includes strategic planning, budgeting, revenue generation, regulatory compliance, and fostering sustainable financial and customer management practices.

In this role, you will:

• Develop financial models, cost recovery strategies, and investment plans for Lagos Water Corporation (LWC).
• Monitor programme impacts and partner performance to ensure delivery against plans.
• Facilitate public-private partnerships (PPPs) to expand services and finance innovation.
• Track and document progress and innovations in utility reforms for institutional memory.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

To be successful, you will need:

• Bachelor’s degree in Business Administration, Economics, Accountancy, or a related field.Master’s degree in Business Administration (MBA) is an added advantage.

• Minimum of ten (10) years of progressively responsible experience in municipal utility business management, commercial and revenue improvements with at least three (3) years in a commercial/revenue or financial administration capacity.
• Proven record of reducing operational costs while maintaining or improving service levels.
• Experience in strengthening urban utility systems for sustainable service delivery.

Although not essential, we’d prefer you to have:

•  Membership of a relevant professional body
• Existing links/network in the WASH Sector

View the full job description here

Closing date: Applications close 12:00 PM UK time on 9 October 2025. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.

How to apply: Click Apply to upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy.

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !