Business Support Officer/ Internal QMS Auditor

Job title : Business Support Officer/ Internal QMS Auditor

JOB DUTIES / DESCRIPTION

• Facilitate development and maintenance of documented business processes and subsequent training. 
• Support Data Driven Decision Making through Business Intelligence 
• Be the business’ liaison with external QMS auditors. 
• Support the Company in maintaining ISO 9001 certification. 
• Develop and implement comprehensive audit plans aligned with organizational risk assessments and relevant standards. 
• A desire to drive business operational improvements and efficiencies and to 
• confidently report audit findings to Senior Management 
• Conduct audits of FPG Technologies and Solutions Limited’s QMS based on ISO 90001 standards to assess compliance and identify areas for improvement. 
• Conduct independent and objective assessments of the QMS, evaluating the design, implementation, and effectiveness of quality management controls... 
• Stay updated with industry trends, standards, and regulations related to Quality Management through professional development activities and participate in Quality Management continuous improvement initiatives to enhance the effectiveness of the QMS. 
• Collaborate with stakeholders across various departments to implement corrective actions effectively. 
• Explain audit findings and recommendations to management and relevant parties, ensuring understanding and buy-in for proposed actions. 
• Collaborate effectively with diverse stakeholders to ensure alignment with Quality Management policies, procedures, guidelines, and processes. 
• Responsible for creating QMS-related Documents/Checklists/Policies/SOPs, 
• conducting QMS Audits, and driving QMS-related activities.. 
• Review and update audit methodologies and tools based on emerging threats, best practices, and organizational changes. 
• Adhere to strict legal and ethical standards and organizational Quality Management policies when handling sensitive data obtained during the audit process. 
• Report deficiencies and opportunities for improvement to the management. 
• Produce transparent metrics on QMS performance to inform the whole company. 
• Provide training and advice on ISO matters and the QMS processes to employees. 
• Encourage an environment of knowledge sharing, personal development, and continuous improvement

QUALIFICATION / TECHNICAL REQUIREMENTS

• Degree in technology related field or Business Administration. 
• 3-4 years post NYSC industry experience of which two years in a role or function related to Quality Management Audit. 
• Certifications in ISO 9001 Lead Auditor/Implementer 
• Significant experience in ISO 9001: 2015 standards for consulting, collaboration, implementation & auditing is highly desirable. 
• Experience planning, preparing, and delivering internal and external audits, including Compliance Audits. 
• A desire to drive business operational improvements and efficiencies and to 
• confidently report audit findings to Senior Management. 
• Demonstrated skill in enhancing operational efficiency. 
• Time management, organizational, and excellent analytical and problem-solving skills. 
• Proficient in writing clear, concise audit reports with effective communication skills for technical & non-technical audiences. 
• Ability to work under pressure, meet deadlines, and maintain a positive attitude. 
• Excellent written and verbal communication skills in English 
• Excellent interpersonal skills. A good attitude to teamwork. Ability to establish positive working relationships within a dynamic team. 
• Able to work independently and with some autonomy. 
• Good organization skills and detail-oriented mindset. 

AGE : 35-45 years
SALARY: Very Attractive

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