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Job Summary:
· Analyze market trends and competitor activities to identify new opportunities.
· Collaborate with marketing teams to create promotional campaigns.
· Lead, mentor, and develop the sales team to enhance performance and achieve goals.
· Set clear performance expectations and conduct regular evaluations.
· Foster a positive team culture that encourages collaboration and innovation.
· Oversee the collections process to ensure timely and effective collection of outstanding payments.
· Develop and implement strategies to reduce days sales outstanding (DSO).
· Monitor accounts receivable and report on collection metrics and trends.
· Conduct regular client visits to strengthen relationships and identify needs.
· Address client concerns and feedback promptly to maintain high satisfaction levels.
· Cultivate long-term partnerships with key clients to promote loyalty and retention.
· Prepare and present regular sales and collections reports to senior management.
· Analyze data to inform strategic decisions and optimize business performance.
· Work closely with other departments, such as finance, marketing, and operations, to ensure alignment of goals and strategies.
· Collaborate on product development and service improvements based on client feedback.
· Ensure adherence to company policies and regulatory requirements in all sales and collections activities.
· Identify potential risks in sales processes and develop mitigation strategies.
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