Job Title

CCTV Control Room Operator

Job Objectives

• A CCTV Control Room operator is responsible for monitoring surveillance systems, detecting security incidents.


• Coordinate with safety protocols to protect people, property and operations.

Organisation: Dangote Ports Operations

Department: Security

Office: GDNL Terminal ‘E’ Building Apapa Port Complex, Apapa Wharf, Lagos-Nigeria.

Reports to: Head of Security

Job Responsibilities

• Monitor CCTV systems to ensure continuous surveillance of terminal operations.


• Detect and report security, safety, or operational incidents in real time.


• Coordinate appropriate responses with relevant teams and emergency services.


• Maintain accurate logs and records of incidents and activities.


• Ensure compliance with regulatory and company security procedures.


• Conduct routine technical checks on surveillance and control room equipment.


• Escalate critical issues promptly to supervisors and management.


• Support investigations by retrieving and reviewing recorded footage.


• Maintain confidentiality of sensitive information and security data.


• Ensure proper handover of duties during shift changes.

Competence Requirements

• Technical Capabilities: Solid understanding of CCTV infrastructure, and basic IT/networking troubleshooting. Ability to operate multi-screen consoles and control room equipment.


• Operational Skills: High attention to detail, exceptional situational awareness, and strong visual stamina required for prolonged monitoring shifts.


• Communication & Crisis Management: Excellent communication skills, including clear radio communication etiquette. Ability to remain calm, focused, and authoritative under pressure during emergency situations.

• Flexibility: Strong teamwork mindset and full availability to work a rotating 24/7 shift pattern (including nights, weekends, and holidays).

Educational Qualification

• Minimum of a Diploma in security management, Information Technology (IT), Computer Science, or a related discipline.

Professional Qualification

• Formal certifications or completed courses in CCTV Operations, Surveillance Systems Management, or Control Room Protocol are highly preferred.

Desired Experience

• 2–5 years of active experience in a dedicated security control room, control center, or surveillance-heavy role. Experience within maritime ports, logistics hubs, or industrial environments is a strong advantage.