Job title : Channels and Implementation Officer jobs in Lagos Job Location : Lagos Deadline : June 30, 2024 Quick Recommended Links Purpose: RMB Nigeria is looking to appoint a Channels and Implementation Officer that will support all Transactional banking activities within the TXB business and support functions for the DTS Business unit. Actively cross-sell and drive client engagement within the RMB Banking division segment to achieve transaction banking revenue goals.
Responsibilities:
- Contribute to the attainment of the TXB budget by providing enhanced support by:
- Monitoring and sending out daily and weekly liabilities movements summary
- Track and send weekly transaction banking report to stakeholders
- Track and monitor TXB – Fixed Deposit product and reconcile fees monthly with GTSY & Finance
- Carry out financial analysis of all related deposit revenue lines and to aid weekly/ monthly liability projections.
- Working with the team members to collate EXCO, Board and Year end Strategy reports.
- Responsible for formal communication to clients with adequate maintenance of all clients TXB pricing records.
- Assisting with the deployment steps in achieving route to market strategies in deployment of new products via presentations and trainings for staff/ clients.
- Contribute to the TXB sales effort to convert existing and acquire new clients to become transactional banking clients of the bank.
- Join the Sales Reps for calls with relations to technical issues
- Participate in the weekly TXB meetings
- Research and preparation of PowerPoint presentations to pitch TXB products for new and existing clients.
- Preparation of pre-call briefs reading materials ahead of client calls with bank EXCO in attendance.
- Active participation in the new TXB client onboarding/acquisition strategy through the following TXB.
Product management activities:
- Research i.e Working with data inputs e.g. MIS activity, and sales pipeline reporting to develop peer-to-peer analyst reports/ presentations to aid TXB FINTECH and Digital channel adoption strategy/ initiatives
- Assist in preparing, driving, and closing NPA and DCF deliverables
- Track transaction banking TXB product/ project deliverables managing dependencies and timelines
- Assist in drafting new products or existing product enhancement business cases, business requirement specifications (BRS) for RMBN Online.
- TXB Services & Implementation Support
- Have a good understanding and display an in-depth knowledge of relevant systems that support TXB business/client activities and interdependencies between these systems.
- Assist in the onboarding, training, and handholding of clients on RMB Online
- Tracking and monitoring channel throughput – volumes & values
- Engaging dormant Corporate channel clients to identify causes of inactivity and raise these with the Senior Transactors for intervention.
- Client issue management process – Provide 2nd level support to address or review client issues.
- Team support & Business continuity plans
- Act as a backup for TXB team members during out of office periods such as training or leave.
Qualifications and Experience:
The successful candidate should have a relevant degree qualification with at least 7 years relevant working experience in financial services
- Demonstrated knowledge and experience of Fixed Deposit product
- A Master's Degree and/or a Professional Qualification will be an added advantage.
Technical Skills:
- Strong analytical skills.
- Knowledge of the relevant exchange control regulations.
- Proficiency in the use of Excel & Power point
- Strong verbal and written communication.
- Human Relations Profile
- Ability to manage a team to deliver on their objectives.
- Ability to strike and maintain good relationships.
- Strong character and integrity.
- Team oriented.
- Has a client-focused approach to the job.
- Organized and detail oriented.
- Self-starter, able to work with minimal supervision
- Excellent problem-solving skills with a “can do” attitude
- Flexible when necessary
- Strong work ethic and able to operate in a dynamic environment
Banking jobs in Nigeria
Channels and Implementation Officer in Lagos