CIC Agent

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

The key purpose of this role is to leverage capital and people resources in order to enhance sustainable growth in sales volume,

market share and competitive advantage.

Key Outputs and Responsibilities:

• Order Control and Capturing
• Sales Calls
• Product Promotion/Targeted Sales
• Mix/Portfolio Management
• Stock Management and allocation
• Payment sourcing and negotiation
• Proof of payment/posting tracking
• Empties Tracking
• Formalized NPS and Surveys
• Customer Complaint Resolution

KPIs

• Volume KPIs (Beer, Focus brands, Malt, Energy)
• CIC Productivity KPIs (Plan Adherence, Contractability, Effectiveness, Coverage, Zero Purchase customers, Frequency of purchase)

Skills

• Sales Capability
• Clear Communication
• Multilingual
• Salesforce and SAP proficiency
• Excel, PPT, Word proficiency
• Problem Solving/Analytical Thinking
• Adaptability, Process Adherent, Spirited
• Fast Paced, High Pressure, Multiple Stakeholders Mgmt.