Collection and Recovery Officer

Our Client is a leading pan-African bank with operations in various countries across the continent.

They are a full-service bank that provide wholesale, retail, investment and transactional banking services to governments, financial institutions, multinationals, local companies, small and medium-sized enterprises (SMEs) and individuals.

This service is delivered through various business divisions which include Consumer Banking, Commercial Banking and Corporate and Investment Banking.

We are currently recruiting “Collection and Recovery Officer – Commercial Banking” across various locations in Nigeria for our client. They will be responsible for recovery and possible restructuring of Commercial Bank loans.

LOCATIONS – Lagos, Oyo, Abuja and Kano.

• Ensure all budgeted items are not exceeded

• Undertake regular and frequent calls, site visits, follow-ups to implement remedial strategies and action plans agreed with Team Lead, Challenged Assets & Recovery.

• Initiate demand and reminding letters to all defaulting customers and review all credit files for proper documentation and monitoring.

• Obtain background information on all accounts assigned to the Challenged Assets & Recovery Team and especially customer information etc…

• Follow up on major debtors accounts assigned to ensure recoveries through calls, demand notices or any other appropriate means.

• Monitors Recovery Agents to ensure accounts assigned to them are fully recovered.

• Prompt identification of unauthorized balances and follow up with branches on early warning and remedial action on newly created PDOs in the branch.

• Monitoring and Recovering of PDO’s /Expired CMB loans in the branches.

• Recovery of fully provisioned or written-off credit exposure and rehabilitate other impaired credit.

• Ensure that properties, equipment and inventories hold by the bank are properly insured.

• Recommend accounts for classifications and declassifications and accounts to be written-off with justification.

• Daily call memo and progress reports on negotiations with debtors in respect of repayment of indebtedness.

• Negotiations/meetings with customers who want loan work out options such as refinancing, rescheduling and restructuring

• Preparation of approval requests to management for negotiated settlements and follow up until account is fully settled and the balance written off.

• Follow up on sale of securities deposited for collateral alongside the legal department after other remedial strategies have been exhausted

• Follow up on release of security documents for NPLs which have been fully regularized

• Preparation and recommendation of strategies for recoveries on major assigned accounts to the Team Lead.

• Collection on accounts assigned at the beginning of the year to ensure full repayment.

• Give priority attention to regularize outstanding legal and documentation issues on assigned portfolio.

• Liaise with external solicitors to ensure that cases referred to them for legal action are handled with efficiency.

• A Good University degree (B.Sc.) with a minimum of 2:2 or HND with a minimum of Lower Credit in any discipline).

• .Good knowledge of Foreign exchange related issues

• Database Management