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Collection Officer - Osogbo

Job Description - Collection Officer - Osogbo

  • Place collection calls to champions in an effort to diplomatically collect on overdue payments.
  • Monitor champion accounts to identify outstanding debts and achieve collection targets to ensure a positive portfolio.
  • Take early actions to encourage timely debt payments.
  • Report on account collected and accounts receivable status
  • Understand new trends, expectations, and information to communicate back to the team.
  • Update account status records and collection efforts
  • Record and update account information to aid in account resolution
  • 1-3 years experience in similar role
  • Have in depth industry knowledge on Lending
  • Knowledgeable on how targets work
  • Great negotiating skills
  • Strong interpersonal and communication(written and oral) skills
  • Ability to maintain accuracy and work with minimal to no supervision
  • Ability to manage and juggle multiple priorities and projects
  • Attention to detail
  • Basic proficiency in MS Office Tools especially Excel
  • Problem Solving
  • People management
  • Competitive pay & benefits
  • Premium Health insurance cover
  • Consistent Learning and Development
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