Job Description - Compressed Natural Gas (CNG) Marketing Officer
Commercial & Marketing Oversigt
Manage the implementation of marketing and business development initiatives for the CNG business.
Identify prospective customers and onboard new clients.
Maintain and grow relationships with existing customers to ensure customer satisfaction and retention.
Prepare proposals, quotations, and commercial documentation for clients.
Support contract administration and ensure proper documentation of customer agreements.
Conduct market surveys and gather competitor intelligence to support business strategy and decision -making.
Monitor customer usage trends and provide feedback to management on opportunities for business growth.
Promoting the company’s CNG products and services to target markets.
Customer Relationship Management
Serve as a point of contact for customer inquiries and requests relating to CNG products and services.
Follow up on customer complaints and ensure timely resolution in collaboration with relevant departments.
Maintain accurate customer records and update client databases regularly.
Support the preparation of customer reports and account performance reviews.
Operational Coordination
Liaise with internal teams, contractors, consultants, and service providers to support smooth project and operational activities.
Monitor the progress of assigned activities and escalate operational issues where necessary.
Support the coordination of logistics and operational requirements for CNG projects and customer deliveries.
Ensure compliance with company policies, safety standards, and regulatory requirements during operations.
Reporting & Administration
Prepare periodic reports on sales activities, customer engagements, market trends, and business performance.
Maintain proper records of transactions, customer interactions, and commercial documentation.
Assist in tracking invoices, payments, and customer account status.
Support management with data analysis and presentations relating to the CNG business.
Requirements
QUALIFICATION REQUIREMENTS
Bachelor’s degree in Engineering, Business Administration, or a related field.
A Master's degree and a relevant professional certification is an added advantage.
5 -6 years’ relevant experience in marketing, sales, customer relationship management, in the oil & gas/energy sector.
Proven experience in the CNG sector or similar energy -related fields, with a solid understanding of industry trends and regulatory frameworks will be a string advantage.
SKILLS REQUIREMENT
Entrepreneurial mindset with strong problem -solving capabilities.
Demonstrated ability to build and lead teams effectively while promoting a collaborative work environment.
Ability to work independently and make sound commercial and technical decisions.
Excellent verbal and written communication skills
Strong analytical and financial acumen.
Commitment to high standards of integrity, safety, and sustainability.
In -depth understanding of regulatory requirements in the CNG sector.
Negotiation and Relationship management skills
Ability to efficiently manage and develop client portfolios.
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