Customer Experience Associate

Join our dynamic retail fashion brand as a Customer Experience Associate! We're seeking a customer-focused, sales-driven individual to join our team. As a Customer Experience Associate, you will provide exceptional customer service, drive sales growth, and contribute to the smooth operation of our store.


Responsibilities:
- Deliver outstanding customer service and drive sales growth through effective product knowledge and communication.
- Manage the store in the absence of management, ensuring seamless operations and excellent customer experience.
- Maintain excellent company standards, adhering to company guidelines and visual merchandising principles.
- Participate in team meetings, contributing to a positive team environment and sharing ideas for sales growth and process improvement.
- Utilize product knowledge to enhance sales, provide styling advice, and improve customer experience.


Requirements:
- HND/BSc in any field
- 3-5 years of sales experience (fashion industry experience a plus)
- Excellent communication and customer service skills
- Ability to work independently and as part of a team, with strong sales drive and commercial awareness.
- Strong sales drive and commercial awareness