Customer Service Officer

Job Details

• HMO enrollee verification and weekly claims submission
• Monthly client database update (phone numbers and emails)
• maintain and manage clients’ record
• Proper documentation of Invoices, Receipts and other official documents
• Attending to calls from clients and prospective clients for enquiries
• Generate and post online and social media content.
• Drive online traffic to the Organization’s page.
• Create constant positive buzz for the Organization online.
• Handle daily online updates of events at the organization.
• Create Platform for reviews of the organization online.